Cancellation policy

When you purchase a subscription from Monday Matcha, your chosen payment method will be charged automatically before each scheduled delivery until your subscription is cancelled.

You may cancel, pause or manage your subscription at any time through your customer account or by contacting us at hello@mondaymatcha.com.

Any changes, pauses or cancellations will apply only to future subscription orders that have not yet entered processing. Once a subscription order has entered processing, it cannot be cancelled, modified or refunded solely because you have chosen to cancel your subscription.

Cancelling your subscription does not affect any orders that have already been processed or dispatched.

If your payment cannot be processed, we may retry the payment before cancelling or pausing your subscription.

If you have any questions about your subscription, please contact us at hello@mondaymatcha.com and we'll be happy to help.